Senior Manager, Digital Experience

Ovise is exclusively partnered with one of the largest restaurant and franchisee brands in the world! Playing a pivotal role in staffing their recent digital transformation and continuing this upward trajectory through data-driven decisions and technology.

As the Senior Manager, Digital Experience, you’ll play a pivotal role in implementing key programs and projects across global regions, with a focus on the EMEA market. Acting as a liaison between regional and global teams, you’ll be the driving force behind bringing programs to life and ensuring their success on the ground.

Key Responsibilities:

• Lead the launch of strategic digital initiatives in the EMEA region, driving their successful implementation.
• Support the ongoing success of our Global App in EMEA markets by collaborating closely with Global Digital & Technology teams.
• Oversee the rollout of Kiosks & KMS across EMEA, ensuring ongoing platform optimization.
• Manage the EMEA App team, including the Product Owner, and drive the roadmap to achieve deliverables.
• Collaborate with Technology teams to deliver third-party POS integrations.
• Develop best practices and guidelines for digital products to be shared with MFZEs and smaller markets.

Qualifications:

• Bachelor’s Degree and a minimum of 6 years of experience leading digital roadmaps or propositions.
• Strong interpersonal and written communication skills, with the ability to effectively communicate with stakeholders at all levels.
• Commercial acumen, with the ability to build business cases and make data-driven decisions.
• Self-motivated team player with a passion for driving results and bringing enthusiasm to the workplace.
• Ability to oversee complex, multi-functional projects from conception to launch.
• Strong influencer with excellent relationship management skills.
• Comfortable in uncertain environments and able to shape new ways of working.
• Experience in Food Services and/or retail preferred, but not required.